Shipping

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Payment

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Payment
By bank transfer (in advance) to our account:

Raiffeisen Bank Peuerbach

PÜHRETMAYR ALOIS

BAN: AT88 3444 2000 0036 1873

BIC: RZOOAT2L442

Payment
By bank transfer (in advance) to our account:

Bangkok Bank
Account Name: Sachiphanan Puehretmayr
Account No: 486-0-485236

Shop policies Last updated on 17 Apr, 2018

THE FOLLOWING ITEMS CAN'T BE RETURNED OR EXCHANGED

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

Custom or personalised orders
Perishable products (like food or flowers)

Conditions of return

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

SHIPPING

Processing time

The time I need to prepare an order for shipping varies. For details, see individual items.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Shipping Information
We ship worldwide by airmail
After the receipt of the money, the goods are brought to shipping. You will receive after completing a shipping confirmation e-mail
The delivery time is approximately 2 weeks. With increased shipping traffic (e.g. Christmas) longer delivery times are possible.

Returns and complaints (eg shipping damage)
In the event of a return or a complaint, please contact us by e-mail.

Customs duty / VAT
As soon as you buy a product from a non-EU country, then effectively you become an importer and become liable to Customs and Excise Duty as well as Value Added Tax (VAT) payments.

Customs Duty is not due for non-commercial goods, provided directly to the buyer when their value does not exceed 150 euros.

This exception does not apply to perfumes and toilet waters, tobacco or tobacco products and alcoholic products which are subject to special limits on the quantity provided.

VAT is not due when the total value of all goods in a consignment (value not inclusive of custom duties or transport costs) is less than a threshold. The threshold may vary from 10 euros to 22 euros, depending on the EU country. Certain countries, however, exclude mail orders from the exemption. This exception does not apply to tobacco or tobacco products and alcoholic products. If the terms of sale do not specify another arrangement, the goods would normally be held by the Customs Authority at entry, pending the payment of duty and tax.

About

Marketplace3000

Chiang Mai, Thailand

This is a small growing company, with the vision of the perfect gift. In addition to the design that counts for us sustainability and compatibility. I specialize in hand-making natural products. Interested in crafts since a young age, I was always seeking for something creative to do.